The answers to this earlier question about contacting moderators essentially say flag one of your posts and ask them to create a private room for you.

But my current position isn't exactly that. I recently received and replied to a message from the ELL mod team within the User Interface. A little later, I realised I wanted to send some additional text - I still had the browser window open from which I'd sent my first reply, so I just wrote it there.

But I couldn't send that second reply (it seems to be a "one-shot" facility). So I copied what I'd written into a temporary text file on my computer, and tried raising a mod flag (on a relevant question), hoping to be given a link or something through which I could continue the interaction.

Unknown to me at the time, the initial communication from the mod team was sent to my ELL-registered email address (which isn't set up to alert me about incoming mail, and which I don't even necessarily check every day).

Having now just found that email, I've used it to "reply" with my second block of text (somewhat more than would fit into a single post in ELL comments or chat rooms, btw).

But after having clicked "Send Reply" in my email system, I notice the address is actually donotreply@... So I guess it won't be received anyway.

I assume that one way or another I'll be able to get my second page of communication through to the mod team (maybe they're dealing with it even as I compose this question). But given I couldn't find what I was looking for here on ELL Meta, it seems to me this question might be useful for anyone else who gets stuck trying to continue an interchange with the mod team in future.

I don't know how to tag what I'm asking here. Maybe Feature request: Is there, or Can we have a way to continue mod-initiated communications beyond the User's initial response?

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    I am not sure of the user end experience for moderator messages, but from our end we can add another message to the chain after dismissing an “are you sure?” prompt. I did see your flag, and will see what I can do when I get home from work. Usually once we know that you need to talk, we set up a chat room that only moderators can get into and give you access.
    – ColleenV
    Mar 15, 2019 at 19:55
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  • @ColleenV: I don't think I missed anything obvious, but I can be a bit blind sometimes when looking for "controls" in various different UIs - many of which keep changing anyway, so if I google for guidance, whatever I find is often out of date and thus even more confusing! But should I assume from what you said above that my "Flag for mod attention" strategy did work, and is an appropriate method of continuing (or indeed, starting, in other contexts) an interaction such as that started by the initial UI + email contact from "The Mod Team" to me? Mar 16, 2019 at 14:45
  • Yes, flagging for moderator attention is an "approved" mechanism for asking for a private chat. @snailboat and I are usually "pingable" in English Language Learners Chat, so you can also leave a message there to ask to talk privately.
    – ColleenV
    Mar 16, 2019 at 15:13
  • @ColleenV: Ah. Highlights another of my weaknesses here on ELL (I should access Chat more, which in and of itself might help steer me away from excessive commenting). Okay, well I'm satisfied / happy with the current position both in earlier chat AND on this question. Except maybe this Meta Q could use an actual Answer in case someone else hits the same communications problem in future (and like me, can't find an earlier question that definitely resolves it). Mar 16, 2019 at 15:24
  • I'm pretty sure this is [by-design] to stop you from spamming the moderator team with "and another thing...." responses
    – Richard
    Mar 17, 2019 at 9:40

1 Answer 1


The most direct way to ask for a private conversation with a moderator is to flag a post for "moderator attention" and explain that you would like to talk and what you would like to talk about. Flagging ensures that all site moderators have a chance to see it, and on average should get you the fastest response.

Some moderators may be "pingable" in ELL's main chat room if you have a quick question that doesn't need to be privately discussed. People who haven't joined a chat room in a while will not see "pings" from that room, so this isn't as reliable as raising a flag.

If you need to talk privately, a moderator will usually create a private chat room and ping you to let you know when it is created. Only moderators can create private chat rooms and any moderator (even moderators from other sites) can see the contents of any chat room, so if what you want to discuss is very sensitive, you should use the "Contact" link to raise your issue with the Stack Exchange Community team. Users who have earned enough reputation may create "gallery" chat rooms where only specific users can chat, but everyone can join the room and see the discussion.

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